Additional Service:
Services other than Downloading and Storage that is granted to a product according to the customer’s need, this service can be granted even before starting the reception or not having OS or Awb associated.
Additional service accessories:
Materials or elements used to offer additional services.
Agency operative:
Official assigned by the client, Authorized to request services.
Airlines:
Airlines that ship cargo to different places.
AWB:
Air waybill The document made out by or on behalf of the shipper which, when used, evidences the contract between the shipper and carrier(s) for carriage of goods over routes of the carrier(s).
Basic Service:
Mandatory services when receiving a freight. (download and storage).
Cargo Aircraft Only (CAO):
Aircraft only to transport cargo.
Client blocking:
Leave definitively or momentarily a client without services.
Commercial Agreements:
Agreement between TEISA and a client, according to the interests of each of the parties.
Dangerous goods:
Cargo that due to its composition Articles or substances which are capable of posing a significant risk to health, safety or to property when transported by air.
Delay:
Cargo in charge to airline returned to terminal, for a future shipment
Destinations:
The ultimate stopping Airport of freight according to the contract of carriage. Identified with a three (3) letter code
Documentary pieces:
Pieces entered according to the document delivered by the client.
Documentary Weight:
Weight entered according to document delivered by the client.
Domestic Storage:
Cargo registered locally (inside Chile), previously verified in origin.
Dry ice:
chemical product provided by the customer / agent, to lower or maintain the temperature of the load by cold.
Element Assignment:
Associate an element to an AWB
Export Income:
Request to ingress freight with international destination, entered in SOTLINE.
Exporter:
Cargo owner, represented by the cargo Agency.
General rates:
Tariff of services.
Gross weight:
Tare plus net freight weight.
HAWB:
House Airway Bill. transport document issued by freight forwarder to shipper, evidences the terms and conditions of the carriage of goods as specified by the freight forwarder.
Income by Ramp:
Register of freight by ramp for import or export, only includes storage.
Intangible:
Service which do not include workforce.
Mesh:
Action to fix the cargo to the elements of the plane, Using a mesh provided by the different airlines.
MMPP:
Dangerous goods in Spanish (Mercancias peligrosas).
Multiple Element:
Are two or more elements tared in the same dolly or car.
Origin of cargo:
Place from where the cargo is derived.
Other Terminals:
Air freight companies similar to TEISA.
Packing Condition:
Condition of freight.
Palletized:
Armed cargo in the different elements for air transport.
Parking truck:
Parking a truck for discharge, assigning a door and associating to an AWB.
Partial Pick-up:
Partial AWB Pick-up.
Passenger flight (Pax):
Passengers plane, eventually carries cargo.
PDT :
Portable data terminal.
PDT Scanning:
Use of a portable data terminal (PDT) to scan codes.
Products:
Specific type of cargo.
Product Type:
Product with similar characteristics, e.g. storage conditions.
Reception ending:
Refer to last element of an AWB to be weight, prior to close the AWB.
Scan (X-ray):
Service provided by TEISA to check hidden goods, using X-ray machines.
Second delay:
Refers to a cargo in charge to airline returned to terminal for second time, for a future shipment.
Services:
Work, Assistance or advice given for TEISA to customers.
Storage Service:
Refers to particular characteristics of storage conditions (e.g. temperature) requested by client.
Teisa Staff:
TEISA Personnel trained to develop operational and administrative activities.
Tare:
Weigh element without load.
Transit Cargo:
Cargo that use Chile as connection to final destination.
Transfer:
Move the Freight for different situations, either from element to element, from skid to element, etc.
TVS:
Transfer.
Verified Parts:
Pieces counted and verified.
Verified weight:
Weight verified
Warehouse:
Physical place where the freight is stored.